Legal Notice (Specified Commercial Transactions Act of Japan)
The table below is the disclosure required of Japan-based online sellers under the Act on Specified Commercial Transactions. It is provided in English for the convenience of our international customers.
Legal name / Seller
Kota Fukuoka
Operations manager
Kota Fukuoka
Address
Kokota Shuei 201, 3-53-6 Koenji-Minami, Suginami-ku, Tokyo, Japan
Phone
+81 70-8991-5440 (inquiries are handled primarily by email)
Support hours
Weekdays 10:00–18:00 Japan Standard Time (closed on weekends and Japanese public holidays)
Email
support@toridoriselect.com
Website
https://toridoriselect.com
Selling price
As shown on each product page (prices are listed in USD).
Additional fees
Shipping fees (vary by region/method — see Shipping & Returns); import duties and taxes charged by the destination country, which are the customer’s responsibility; payment processing fees that may be charged by your card issuer.
Payment methods
Credit card (Visa / Mastercard / American Express / JCB), processed by Stripe
Payment timing
Charged in full at the time your order is placed. Pre-order items are also charged in full at the time of order.
Delivery time
In-stock items ship within approximately 3–5 business days. Pre-order items ship after the manufacturer’s release date, once stock arrives (release timing is stated on each product page). All orders ship directly from Japan.
Returns / exchanges / cancellations
Please contact us within 7 days of delivery. Faulty, damaged or incorrect items are returned or exchanged at our cost. A change-of-mind return is considered case by case, for unopened items in their original packaging, with return postage paid by the customer. See our Shipping & Returns page for details.
Contact
support@toridoriselect.com
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