Questions about an order, a pre-order release date, or an item you cannot find? Send us a message — we read every one ourselves and reply within 1–2 business days (Japan time, excluding weekends and Japanese public holidays).
What to include
- Your order number, if you already have one
- The email address used at checkout
- For a damaged or incorrect item: photos of the item and the outer packaging
Prefer email?
You can also write to support@toridoriselect.com.
Full legal disclosure: Legal Notice (Specified Commercial Transactions Act)